DESIGN SERVICE AGREEMENT  (PUBLIC OFFER)

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This Agreement is an official proposal (public offer) addressed to any natural and/or legal person, hereinafter referred to as the Client, who has agreed to the terms of this public offer by fully and unconditionally accepting it and purchasing a service package on the Rentestry website.
 The Client must carefully read this document before making any payment.
Rentestry OÜ, registered under the laws of Estonia, registration number 17277898, registered address: Tartu mnt 67/1 - 13b, Kesklinn District, Tallinn, Harju County, 10115, hereinafter referred to as the Service Provider, expresses its intention to conclude a Service Agreement (hereinafter – the "Agreement").

 

GENERAL PROVISIONS
The Agreement is a public contract, and the person who accepts the proposal (public offer) to conclude the Agreement (accepts it) becomes the Client.  The Agreement is a proposal (public offer) to an unlimited number of natural and legal persons to conclude an Agreement with the Service Provider by fully and unconditionally accepting the terms of this Agreement.  The terms of the Agreement are the same for all persons who decide to accept its conditions. The Agreement is an adhesion contract, as its terms are determined by the Service Provider and may only be accepted by the Client through adhesion to the proposed Agreement in its entirety. If the Client disagrees with all or certain provisions of this Agreement, the Agreement shall not be concluded. Adhesion to the Agreement is deemed to occur upon payment for the Service Provider’s services by means of a cashless transfer, including the use of an electronic payment instrument.  The Agreement is considered concluded from the date the Service Provider receives payment for services made by the Client under the conditions established by this Agreement. The Client’s actions as described in this section of the Agreement are considered acceptance of the Service Provider’s proposal (acceptance of the offer), and also confirm the fact of full and unconditional acceptance by the Client of the terms of this Agreement without any reservations or objections. By accepting the Service Provider’s proposal (public offer), the Client agrees to all terms of this Agreement and confirms that they understand the content of the Agreement and the legal consequences of its conclusion. The Service Provider’s public offer is set forth in the terms of this Agreement.
By entering into the Agreement, the Client confirms:

• full and complete acquaintance with the Public Offer, as set forth in the terms of this Agreement;

• unconditional and unreserved acceptance of the Public Offer, as set forth in the terms of this Agreement;

• full understanding of the content of their obligations under the Agreement and the legal consequences of its conclusion.
   

1. SUBJECT OF THE AGREEMENT
1.1. The Service Provider undertakes to provide the Client with services (perform work) for the creation of a design solution in accordance with the selected service package offered by the Service Provider on the Rentestry website (hereinafter – the "Website"), and the Client undertakes, under the terms of this Agreement, to accept and pay for the provided services (completed work).
1.2. The specific service package (work), its characteristics, scope, and timelines for the provision of services (performance of work) under this Agreement are determined in accordance with the selected service package in the relevant Annex to this Agreement, published on the Website and chosen by the Client.

1.3. The services under this Agreement are provided by the Service Provider based on the data and information supplied by the Client.
1.4. The timeframe for providing services (performing work) does not include the period of the Client’s approval of the services (work) delivered by the Service Provider.
 

2. RIGHTS AND OBLIGATIONS OF THE PARTIES
2.1. The Client, in addition to other rights provided by this Agreement and applicable law, has the right to:
 2.1.1. Receive necessary information about the progress of service provision (work performance).
 2.1.2. Receive services (results of work) of a quality that meets the standards usually applied to services (work) of this type.
 2.1.3. Require good faith, timely, and full provision of services (performance of work) under this Agreement.
 2.1.4. Withdraw from the Agreement within fourteen (14) days from the date of signing, if the service has not yet been provided (in accordance with Directive 2011/83/EU). If the Service Provider has begun providing the services, withdrawal from the Agreement is not permitted, and any prepayment made shall not be refunded.
2.2. The Client, in addition to other obligations under this Agreement and applicable law, is obliged to:
 2.2.1. Pay the Service Provider for the services (work) in full, in advance, as a 100% prepayment, on time and in accordance with the terms of this Agreement and the chosen service package on the Website.
 2.2.2. Provide the Service Provider with accurate information during registration on the Website and keep such information up-to-date in their personal account (profile).
 2.2.3. Provide the Service Provider with all necessary information and documents for the provision of services (performance of work). At the Service Provider’s request, the Client must respond and/or provide the requested documents within 5 days.
 The Parties agree that the results of the services (work) depend on the correct and complete provision by the Client of information and documents to the Service Provider. The Service Provider bears no responsibility for consequences arising from inaccurate, incomplete, altered, and/or misleading facts, circumstances, information, and/or documents provided by the Client.
 2.2.4. Accept the services (work) provided on time, or, in the case of justified objections, issue a written and reasoned refusal to accept the services (work).

2.3. The Service Provider, in addition to other rights under this Agreement and applicable law, has the right to:
 2.3.1. Receive from the Client timely and full payment for services (work) under this Agreement in accordance with its terms.
 2.3.2. Engage third parties to provide services (perform work) without the Client’s consent. The Service Provider remains responsible for the results of work performed by such third parties.
 2.3.3. Refuse to provide or continue providing services if the Client has violated this Agreement in a way that entitles the Service Provider to unilaterally terminate its performance.
 2.3.4. Require the Client to provide information and documents necessary for the Service Provider.
 2.3.5. Postpone the start of services (work), or suspend already commenced services (work), if the Client violates their obligations under this Agreement, including failure to provide data, documentation, or clarifications, which makes it impossible for the Service Provider to fulfill its obligations. In such case, the service provision period is automatically extended by the number of days of delay caused by the Client.
 2.3.6. Provide the services (perform the work) ahead of schedule.

 

2.4. The Service Provider, in addition to other obligations under this Agreement and applicable law, is obliged to:
 2.4.1. Ensure timely provision of services (performance of work), provided the Client fulfills their obligations under this Agreement.
 2.4.2. Remedy deficiencies in the services (work) caused by the Service Provider’s fault in a timely manner.
 2.4.3. Organize and ensure the quality of the services (work) provided, in accordance with the service package selected by the Client.
 2.4.4. Inform the Client of unforeseen circumstances that hinder the Service Provider’s performance of obligations under this Agreement.
 2.4.5. Ensure the protection of the Client’s personal data.

 

3. COST OF SERVICES AND PAYMENT PROCEDURE
3.1. The cost of services (work) is determined depending on the selected service package, specified in the relevant Annex to this Agreement, the information on which is available on the Website.
3.2. The Client shall pay for the Service Provider’s services online on the Service Provider’s Website before the start of the services (work), in the amount of 100% prepayment, by transferring non-cash funds to the Service Provider’s bank account.
3.3. By making payment, the Client fully and unconditionally accepts the terms of this Agreement.
3.4. Payment shall be deemed made at the moment the funds are credited to the Service Provider’s bank account.
3.5. If, after making payment, the Client prematurely terminates the Agreement or refuses the services of the Service Provider, the payment shall not be refunded to the Client.
3.6. All expenses related to making payments (including bank commissions) shall be borne by the Client.

 

4. PROCEDURE FOR ACCEPTANCE OF SERVICES (WORK)
4.1. Signing an act of acceptance of services is not required. The delivery of the service confirms the fact of service provision and its acceptance by the Client, result via e-mail, cloud storage, personal account, or other electronic means.
4.2. After the Service Provider delivers the initial result of the work, the Client has the right to submit comments and proposals for revision once (one round of revisions).
 All revisions must be provided by the Client simultaneously, in a single list, in written (electronic) form within 5 days from the date of receiving the result of the services (work).
 Further changes or additional rounds of revisions shall be carried out by the Service Provider for a separate fee, to be agreed by the Parties additionally.

5. LIABILITY OF THE PARTIES
5.1. The Parties undertake to be liable for failure to perform or improper performance of obligations under this Agreement in accordance with the applicable legislation of Estonia and the European Union.
5.2. The Service Provider shall not be liable for delays caused by incomplete information/documents provided by the Client.
5.3. The Service Provider does not guarantee the absence of malfunctions or errors in the operation of the Website.

6. INTELLECTUAL PROPERTY
6.1. The proprietary and moral copyright in the materials created by the Service Provider belong to the Service Provider, except as otherwise provided in this Agreement and/or its Annex.
6.2. The Client has the right to use the result of the services (work) for personal purposes only, without the right to transfer it to third parties or use it for commercial purposes.

7. DISPUTE RESOLUTION
7.1. All issues and disputes arising between the Parties as a result of the execution of this Agreement may be resolved through negotiations.
7.2. If the Parties fail to reach an agreement through negotiations, the dispute shall be resolved by the Harju County Court.

 

8. PROCESSING OF THE CLIENT’S PERSONAL DATA
8.1. The Client’s personal data is processed in accordance with the Estonian Personal Data Protection Act (RT I 2000, 57, 373), the Website’s privacy policy, and the GDPR.
8.2. By providing their personal data to the Service Provider, the Client agrees to its processing by the Service Provider, including for the purpose of fulfilling the Service Provider’s obligations under this public offer, promoting the Service Provider’s services, and providing customer support.
8.3. Processing of personal data means any action (operation) or set of actions (operations) performed by the Service Provider with or without the use of automation tools, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, anonymization, blocking, deletion.
8.4. The Service Provider receives information about the IP address of Website visitors. This information is not used to identify the visitor.
8.5. The Service Provider shall not be liable for information provided by the Client on the Website in a publicly accessible form.

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9. FINAL PROVISIONS
9.1. This Agreement is drawn up with the Parties’ full understanding of its terms and terminology in both Ukrainian and English.
9.2. By entering into this Agreement, the Client confirms that they act within their powers. The Client’s authorized representative for signing this Agreement and all other documents hereunder is legitimate, acts within their powers, and is not suspended from the performance of their duties.
9.3. In cases not provided for in this Agreement, the Parties shall be governed by the applicable legislation of Estonia.
9.4. The Service Provider has the right to amend this Agreement unilaterally by publishing a new version of the Agreement (offer) on its Website.

 

SERVICE PROVIDER:
 Rentestry OÜ
 Country: Estonia
 Address: Tartu mnt 67/1 - 13b
 City: Tallinn, Kesklinn District, Tallinn
Province: Harju County
 Postal Code: 10115
 Registration Number: 17277898
 VAT: EE102878486

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Appendix No. 1 to the Design Service Agreement (Public Offer)

as amended on 28.08.2025

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Service Package «BASIC»

(hereinafter referred to as the package)

 

1. The cost of services according to the package is 490.00 (four hundred ninety euros, 00 euro cents) euros, incl. taxes.

 

2. The term for providing services is 1 (one) week from the date of receipt of payment by the Contractor in full.

 

3. Scope of services (one of the options at the Customer's choice):

- furniture layout plan with a shopping list, OR

- selection of decor with a shopping list.

 

The Customer must choose one of the scopes of services proposed in this paragraph.
 

For the selected scope of services, the Customer is provided with a curated shopping list with local goods that meet the Customer's budget.

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Appendix No. 2 to the Design Service Agreement (Public Offer)

as amended on 28.08.2025

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Service Package «STANDARD»

(hereinafter referred to as the package)

 

1. The cost of services according to the package is 990.00 (nine hundred and ninety-eight euros, 00 euro cents) euros.

 

2. The term of provision of services is 2 (two) weeks from the date of receipt of payment by the Contractor in full.

 

3. Scope of services:

- two options for floor planning with a shopping list;

- 3D sketch of the floor plan;

- selection of decor with a shopping list;

- color palette for walls with a shopping list;

- concierge service via WhatsApp.

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Appendix No. 3 to the Design Service Agreement (Public Offer)

as amended on 28.08.2025

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Service Package «FULL PACK»

(hereinafter referred to as the package)

 

1. The cost of services according to the package is 2,490.00 (two thousand four hundred ninety-eight euros, 00 euro cents) euros.

 

2. The term of provision of services is 3 (two) weeks from the date of receipt of payment by the Contractor in full.

 

3. Scope of services:

- two floor plan options with shopping list;

- 3D floor plan sketch;

- Kitchen design and configuration;

- Lightning diagram and shopping list;

- Plumbing diagram and shopping list;

- Material and color palette selection;

- Decor selection with shopping list;

- Animated 3D instructions;

- Concierge service via WhatsApp.